FAQ
Questions before you capture your first report?
Short answers about how Stepix captures evidence, stores private media, and creates shareable QA reports.
Questions before you capture?
The short version: Stepix helps you send the complete bug report developers wish they had.
What does Stepix capture automatically?
Stepix captures screenshots or video recordings, repro steps, console logs, network requests, browser details, operating system, viewport, and the page URL so developers can debug with context.
Do developers need a Stepix account to view a report?
No. You can share a read-only report link with developers, support, or stakeholders. You control which technical details are visible before sharing.
Can Stepix record video, not just screenshots?
Yes. Stepix supports screenshot capture and video recording up to 5 minutes, with tracked steps and technical context attached to the same report.
How is Stepix better than sending a screenshot?
A screenshot shows what failed, but Stepix also includes how the bug happened and the technical evidence around it, including console logs, network requests, and environment details.
Who is Stepix built for?
Stepix is built for QA teams, product managers, customer support, and developers who need bug reports that are fast to create and clear enough to fix.
Can I hide console or network details before sharing?
Yes. Stepix reports are designed so you can control the visibility of technical details such as console logs, network requests, and environment data on shared links.
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